Privacy Policy for Vestaro
At Vestaro ("we", "our", or "us"), your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you interact with our platform, which provides AI-powered virtual staging and decluttering services for real estate professionals.
1. Information We Collect
We may collect the following types of information:
- Personal Information: Your name, email address, Google account information (if you sign in using Google One Tap or OAuth).
- Uploaded Content: Images or other media you upload for staging or editing.
- Usage Data: Information about how you interact with our website and tools (e.g., page views, actions taken).
- Technical Data: IP address, browser type, device information, and session data for analytics and performance monitoring.
2. How We Use Your Information
We use your information to:
- Provide access to and operate the Vestaro platform
- Perform virtual staging and decluttering services on your uploaded photos
- Customize your experience and improve product features
- Communicate with you about your account, new features, updates, and support
- Ensure the security and integrity of our platform
3. Data Sharing and Disclosure
We do not sell or rent your personal data.
We may share data with trusted third-party service providers who help us operate the platform (e.g., cloud hosting, analytics tools), but only under strict confidentiality agreements and only as necessary to provide our services.
We may also disclose your data if required by law or in response to legal requests.
4. Data Retention
We retain your personal and project data for as long as your account remains active, or as necessary to provide you with our services. You can request deletion of your data at any time by contacting us.
5. Your Rights and Choices
You have the right to:
- Access the information we hold about you
- Request corrections to inaccurate or incomplete information
- Request deletion of your data
- Withdraw consent for data processing (where applicable)
To exercise your rights, please contact us at [email protected].
6. Security
We use industry-standard security measures to protect your data, including HTTPS encryption, secure data storage, and access controls.
However, no method of transmission over the Internet is 100% secure. We encourage you to use strong passwords and secure networks when accessing our platform.
7. Third-Party Services
We rely on a small number of trusted third-party providers to operate the Services. Each processes data only for the purpose described and under their own privacy terms:
- Stripe, Inc. — payment processing for subscriptions and one-off purchases. When you check out, your billing details are submitted directly to Stripe; we do not store full card numbers on our servers. See stripe.com/privacy.
- Google LLC — Google OAuth / Google One Tap for authentication.
- Cloudflare, Inc. — Turnstile (bot/abuse detection) on our forms and edge infrastructure.
- Cloud hosting and storage providers — used to host the platform, store uploaded images, and deliver renders. Data is transmitted over TLS and access is restricted to authorized personnel.
8. Changes to This Policy
We may update this Privacy Policy from time to time to reflect changes in our services or legal requirements. We'll notify you of material changes via email or through the platform.
9. Contact Us
If you have questions or concerns about this Privacy Policy, please contact:
- [email protected]
- https://vestaro.ai
- Vestaro Inc., [Registered office — fill in before publishing]
10. Hong Kong Residents — PDPO
If you reside in Hong Kong, the Personal Data (Privacy) Ordinance (Cap. 486) ("PDPO") may apply to our processing of your personal data. We handle personal data in accordance with the six Data Protection Principles set out in the PDPO and will, upon written request, give you access to the personal data we hold about you and correct any inaccuracies. To exercise these rights, write to [email protected] with the subject line "PDPO Request".